Account security

Security does not begin with a complicated password. It begins with correct access hierarchy, payment monitoring and an exit plan if an account is compromised.

Protect the account

Use a unique password, enable two-factor authentication where offered and never reuse banking credentials. Independent comparison sites should never ask for casino login details; there is no legitimate reason to do so.

Protect payments

Check that the bank account name matches the casino account holder. Never share an account and keep deposit and withdrawal confirmations. Unusual changes to address, currency or payment method should be verified through official support.

Responding to an incident

1. contact support through the official website;
2. secure or freeze the payment method;
3. self-exclude if necessary;
4. keep timestamps and screenshots;
5. consult the licensing authority’s complaint process.